Delivery & Shipping

BrosWear will make every effort to deliver your package ASAP. However, additional time may be required due to peak selling season, invalid addresses, customs clearance issues, and public holidays. Thank you in advance for your patience. We offer worldwide shipping! We provide FREE STANDARD SHIPPING for orders over US$99+(AFTER DISCOUNTED).

Import taxes and duties:

Except for the United States, some countries/regions have already charged 10% tax at checkout, and the courier company will no longer charge customers. (Such as the UK and EU 27 countries: Austria, Belgium, Bulgaria, Hungary, Germany, Greece, Denmark, Ireland, Spain, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Finland, France, Croatia, Czech Republic, Sweden, and Estonia) Except for the above countries, if others need to pay import taxes, customs duties and related customs fees for imports. These fees (if applicable) are determined and collected by the customs of the destination country. For more detailed information on charges, please contact your local customs directly.

Delivery Time:

*For Normal Products, Delivery Time(13-21 Days)=Processing Time+Shipping Time

1. Processing Time Normally 3-7 Business Days

2. Shipping Time Normally 10-14 Business Days


UNITED STATE AND OTHER COUNTRIES SHIPPING COST

ORDER TOTAL(AFTER DISCOUNTED) STANDARD SHIPPING COST
Less $39.00 $6.99
$39.01-$74.00 $8.99
$74.01-$98.99 $10.99
Over $99.00 FREE*

UNITED KINGDOM SHIPPING COST 

ORDER TOTAL( AFTER DISCOUNTED) STANDARD SHIPPING COST
Less $39.00 $5.99
$39.01-$74.00 $8.99
$74.01-$98.99 $10.99
Over $99.00 FREE*

THE MIDDLE EAST AND SOUTH AMERICA 

ORDER TOTAL( AFTER DISCOUNTED) STANDARD SHIPPING COST
Less $198.99 $20.99
Over $199.00 FREE*

*Unfortunately, we cannot ship to the following countries/regions:

India, Brazil, Thailand, Dominica, French Polynesia, French Guiana, Maldives, Panama, Ecuador, Guadeloupe, Martinique, Reunion,Iraq,Palau,Turks and Caicos Islands, Seychelles,Mozambique, Mauritius,Trinidad and Tobago, Zambia,Cote d'Ivoire

Shipping times for some countries and regions are listed below. We will try to further improve the delivery times for all countries.

Shipping Method Country Shipping Time
United States 10-14 Business Days
Standard Shipping Canada 12-18 Business Days
United Kingdom 5-8 Business Days

For Example:

1) After you placed an order for a shirt, processing period is taken 3-7 Business Days to process your order from the date your order is placed. Before all parcels are delivered to the logistics company, our warehouse needs to do inspection and disinfection for each parcel strictly.

2) Shipping time takes 10-14 Business Days normally. Then buyer will receive parcel in 13-21 Days. For orders in the East Central United States, packages are expected to be delayed by 5-7 business days due to tornadoes. For severe storm areas (i.e. Arkansas, Mississippi, Illinois, Kentucky, Tennessee, Missouri), packages may be delayed even longer. We thank you for your understanding. We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues. 
 IMPORTANT:We are not responsible if a package is undeliverable because of missing, incomplete or incorrect destination information. Please offer the correct shipping details when checking out. If you realize you have made an error in your shipping details, kindly e-mail us via at [email protected] as soon as possible.

3) You'll receive a shipping confirmation email as soon as your order leaves our warehouse. If there is any shipping issue with your package , you must contact Customer Support( [email protected]) within 30 days after your order was placed. Please note that late requests may not be accepted.

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur in case of pending payment authorizations.

Delivery time is not guaranteed for Standard Shipping. The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item and thus please choose an address that someone is available to receive the package during business hour.

How can I get my track&trace code?

Every customer will receive their track&trace code automatically, once we have your order ready for shipping. The track&trace code will be sent to your Email, which you filled in our system. In some instances, carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or to the post office for me to pick it up?

Your order will arrive at your house.Some cities / regions / countries may not provide door-to-door service, though this is rare.

How do I track my order?

Why do I have to pay the standard shipping cost for my order?

In general, the free standard shipping fee is only applicable to orders with a total value (after discount) over US$99.00. Otherwise, the corresponding shipping fee will need to be paid according to the order.

Any Query, Pls contact via E-mail: [email protected], our customer service team will response ASAP.


NOTE:DUE TO THE RAGING NEW CORONAVIRUS EPIDEMIC, IN ORDER TO ENSURE THAT YOU WILL NOT BE AT RISK OF INFECTING THE VIRUS DUE TO RECEIVING PACKAGES, ALL OUR PACKAGES AND WAREHOUSES ARE STRICTLY DISINFECTED IN ACCORDANCE WITH HOSPITAL STANDARDS MULTIPLE TIMES EVERY DAY.