If you have questions or concerns then please do not hesitate to get in contact with us on email. We would love to hear from you.
The website is jointly operated by Meledo Company Limited
and Xiamen Dianlian Electronic Commerce Co., Ltd.
Meledo Company Limited Address:
31 Southampton Row, Greater London,United Kingdom, WC1BSHJ (This is not a returning address)
Head Office: Room 501, No. 49 Dongyue 2nd Road, Siming District, Xiamen, Fujian(Not a return address)
Contact Number: +86-21-31477817
Customer Service Time: 9AM-6PM(UTC+8), Monday-Friday Business Day. We are currently experiencing more requests than usual, and apologize in advance for any delays you may encounter with our response times. And appreciate your patience during this time.
When on weeken or holiday, you can email us your query and we will respond as quickly as possible(within 48hours). Remember to include your Order Number if you have one if you are enquiring about a current order so we can retrieve your details easily from our systems.
NOTE: The above address is not the return address, if you want to return, please contact our customer service by email.